Get in Touch

At Waterssoft, we're committed to helping you find the right water and air filtration solutions for your home. Whether you have questions about a product, an order, shipping, returns, or installation, our support team is here to assist you.

Customer Support

Email: support@waterssoft.com

Phone: +33 4 88 76 92 69

Customer Support Hours:
Monday – Friday
09:00 AM – 05:00 PM (CET)

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Business Address

Waterssoft
40 Rue d Ermont
Saint-Gratien, 95210
France

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Warehouse Locations

European Warehouse

CAM1 - E-Valley, Parc E-Logistique Épinoy-Cambrai
62860 Épinoy
France

United States Warehouse

1000 Remington Blvd
Bolingbrook, IL 60440
United States

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Need Assistance?

For the fastest support, please email us with:

• Your order number (if applicable)

• A detailed description of your inquiry

• Photos or supporting information if related to a product issue

Our team strives to respond to all inquiries within 24–48 business hours.

Thank you for choosing Waterssoft.